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News Release


FOR IMMEDIATE RELEASE: Friday, August 24, 2007

Bellevue introduces "E-Mail Alerts" to keep residents informed

Bellevue citizens no longer have to come to City Hall or the city's website every time they want to learn about the latest events and services. In the case of an emergency, they don't have to wonder what to do. 

E-mail Updates Logo
Receive e-mail notification when the site is updated.

The city will come to them.

"E-mail Alerts" is an innovative new service that allows the public to subscribe to topics of interest and receive instant, automated e-mail (or in some cases wireless) notification whenever the city posts new information.

It's easy to use. Within a few clicks residents are signed up to learn more about news releases, job openings, meeting minutes and much more.

Improving communications
E-mail Alerts represent the latest effort by the city to enhance communications with residents and businesses. A year ago, the city unveiled a dramatically revamped website, designed to be attractive and, more importantly, easily navigable.

Spanish and Chinese versions of the site have been developed, with Russian and Vietnamese versions on the way. The site features more video, as well as online registration and feedback forms.

With news presented prominently on the home page, the website offers immediacy, but people still have had to go to the site to find out when new information is posted.

E-mail Alerts changes that by notifying people via e-mail when information on topics of their choice is posted. They can be in the loop about code revisions, City Council agendas or other city news every time they open their inbox.
 
How it works
When a user is at a web page that interests him or her, they will see an E-mail Alerts logo and/or text about the service. When they click on the logo/text, they will have the opportunity to sign up for the e-mail alerts for that page as well as others if they choose. Each e-mail alert will have a link to the updated web page.
 
Subscribers can ask for e-mails to be consolidated into weekly or monthly digests, but the city itself will ensure that people do not feel spammed.  E-mails will go out only when substantive content changes. People can unsubscibe at any time.

The city has partnered with GovDelivery, Inc., to offer the service. The Minnesota-based company provides web page tracking to a growing list of government agencies, which have experienced a 20 to 40 percent increase in web page traffic while delivering better service to their citizenry.

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Contact Information

Communications
450 110th Ave. NE
P.O. Box 90012
Bellevue, WA 98009
Contact: Claude Iosso
Phone: 425-452-4448
E-mail: ciosso@bellevuewa.gov


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