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News Release


FOR IMMEDIATE RELEASE: Wednesday, March 14, 2012

Training for managing high-conflict people

Bill EddyThe City of Bellevue is offering training for professionals required to work with high-conflict people and manage their disputes. Bill Eddy, a family law specialist and author of "High-Conflict People in Legal Disputes," will lead the training, set for March 27 at City Hall.

The three-hour workshop -- "Working with High Conflict People in Mediation" -- is sponsored by Bellevue's Neighborhood Mediation program. It can benefit  mediators, human resource managers, social workers, therapists, clergy, law enforcement, health-care professionals, teachers and other professionals responsible for managing high-conflict people in disputes. The cost for the training is $50.

High-conflict disputes are increasing in every setting: at the workplace, between neighbors, among family members, in legal disputes and elsewhere. Mediators need to have skills for managing these disputes. This workshop, including practice exercises, will focus on four key skills for managing high-conflict disputes:

  1. Managing your own anxiety when facing high-conflict people;
  2. Communicating with high-conflict people with empathy, attention and respect;
  3. Structuring the mediation process for potentially high-conflict people; and
  4. Handling disputes over the basic facts.

Bill Eddy is president of the High Conflict Institute based in Scottsdale, Ariz. He is a licensed clinical social worker, senior family mediator at the National Conflict Resolution Center in San Diego and a certified family law specialist in California with 15 years of experience representing clients in family court. His books include "It's All Your Fault! 12 Tips for Handling People Who Blame Others for Everything." 

Location and Registration

  • When: Tuesday, March 27, 6-9 p.m.
  • Where: City Hall, 450 110th Ave. NE, Room 1E-112
  • How much: $50 per person. Make checks out to City of Bellevue
  • How: To register, download the registration form, fill it out and send it to Neighborhood Mediation with your check. 

Questions? Call 425-452-4091 or email gjones@bellevuewa.gov.

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Contact Information

Mediation Program
450 110th Ave. NE
P.O. Box 90012
Bellevue, WA 98009
Contact: Andrew Kidde
Phone: 425-452-4091
E-mail: mediation_info@bellevuewa.gov
Contact: Cheryl Cohen
Phone: 425-452-4091
E-mail: mediation_info@bellevuewa.gov


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