Training and Resources
Training is available during the year for people who want to learn basic mediation, parent-teen mediation, conciliation or conflict resolution. Current mediation volunteers can get in-service training on subjects such as elder mediation, cultural factors in mediation and landlord/tenant issues.
In addition to regularly scheduled trainings, special workshops can be requested and tailored to the needs of a specific group, such as a homeowners association. Unless otherwise noted, all trainings and workshops are in City Hall.
Telephone Conciliation Training (20 hours)
- Wednesday, Sept. 28: 6-9 p.m.
- Friday, Sept. 30: 9 a.m.-5 p.m.
- Wednesday, Oct. 5: 6-9 p.m.
- Friday, Oct. 7: 9 a.m.-5 p.m.
Are you a natural listener? Do want to learn skills to help create peace in our community? Got time?
The Neighborhood Mediation Program is committed to utilizing volunteers to resolve conflicts in our community. We are seeking volunteers to provide telephone intake and conflict coaching services. Both the training and volunteering are a pre-requisite to becoming a future mediator with our program.
There is no charge for the training. Attendance at all sessions is required. Upon completion, those attendees who are selected are expected to volunteer in the mediation office in three hour, weekly shifts during business hours. These skills are useful even if you don't volunteer.
Telephone intake volunteers assist callers in understanding their issues, exploring options and developing strategies for problem resolution. Training includes conflict theory, communication skills building, conflict styles, database usage and procedural tools.
Qualifications for volunteering: You must live, work or go to school in Bellevue to be eligible. Desired qualities include: good communication skills, a positive attitude, the ability to empower people to resolve problems, and the ability to respect confidentiality and remain impartial.
To apply for this training, contact firstname.lastname@example.org or call 425-452-4091. The application deadline is Sept. 7. Interviews will follow.
Articles for mediators: