City Hall houses all of the city's departments and the services they provide in a way that maximizes accessibility for customers and residents. Meanwhile, behind the scene on the top floor, vital emergency dispatch services for the entire Eastside and computerized traffic management take place.
On the first floor, knowledgeable staff at the Service First desk provide one-stop access to a variety of direct services and referrals. At Development Services, residents, developers and contractors receive assistance with development permitting and inspections in a single location. Down the concourse from Service First and Development Services, public meeting rooms and council chamber are easily accessible.
Transportation engineers in the city’s Traffic Management Center use real-time traffic map displays and cameras to help keep traffic flowing throughout Bellevue. In a secure facility, NORCOM dispatchers route fire and police calls for the entire region on the east side of Lake Washington.